To qualify for a refund, all cancellations must be submitted in writing via email to info@aathermology.org or via US Mail to: The American Academy of Thermology, 500 Duvall Drive, Greenville, SC, 29607. Cancellation requests must be sent via email, or postmarked via US Mail, at least 45 days prior to the registered event.

Cancellations will not be accepted over the phone. There is a $50.00 processing fee for all cancellations. All refund requests that were paid for by charge card or PayPal are subject to transaction fees.